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Coupon for full risk maintenance/repair valid for 36 months from the date of issue
The coupon entitles the repair and calibration of any brand and model micropipette.
The full risk coupon includes:
Cleaning and decontamination of the pipette
Replacement of worn-out components such as:
Tip holder
O-ring
Seal
Piston
Any additional necessary spare parts
Calibration according to specifications in compliance with ISO 8655-2
Issuance of the calibration report with the results of the accuracy and precision measurements performed
One coupon is required for each pipette.
For P5000 pipettes, P10ML, multi-dispensing and multi-channel pipettes, two coupons are needed.
Each pipette is returned to the sender with its corresponding calibration document and a 6-month warranty on the replaced spare parts.
If the pipette is not repairable, it will be returned to the sender along with the coupon attached to it.
THE GILSON ITALY SERVICE CENTER IS THE ONLY AUTHORIZED SERVICE CENTER FOR THE REPAIR AND CALIBRATION OF GILSON PIPETTES.
Technical interventions on pipettes are carried out by specialized and qualified technical staff from Gilson Italy, using original spare parts and Accredia-certified instruments.
Our pipettes are designed, manufactured, and calibrated according to the specifications and methods of the ISO 8655 standard. The service is ISO 9001:2015 certified.
Maintenance, control, and calibration interventions for pipettes will take place at our Gilson Italy S.r.l. Technical Assistance Center located at Via Matteotti, 98 – 20092 Cinisello Balsamo (MI).
2026 Gilson Product Guide
The latest version of the Gilson Product Guide is now available. Discover best sellers for your Liquid Handling, Purification, and Extraction needs, with links to documents, articles, and other resources that allow you to learn more about our technology and solutions.
Gilson is committed to quality and complete customer satisfaction with all of our products and services. Get system support, training programs and pipette service from the people who know Gilson products the best. We are here to help and provide you with dependable solutions to accommodate your needs.